ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position is responsible for managing support of one or more functions within the Technology Services department. Employees in this role will manage a team of technical support, web based service, etc. professionals, and provide direction and oversight in regards to integration and/or infrastructure of providing services regionally, divisionally, or nationally as necessary.

JOB DESCRIPTION

• Tactically deliver on software and systems initiatives; aiding in the design requirements and determining objectives and deliverables; provide follow-up and results to evaluate system consistency and integrity to ensure needs are being met, enabling team members and the organization to achieve performance goals.
• Manage team members by interviewing, hiring, orienting, training employees, and managing their performance in accordance with Company policies, values, and business practices.
• Develop any relevant technical documentation, end-user training materials and support documents.
• Assist in identifying and developing on-demand programs as needed to enable end users, exploring new software options and trends to ensure deliverable is multifaceted and effective.
• Partner with internal customers related to specific organizational needs on a project-by-project basis and attends, consults, and contributes at meetings with both internal and external clients or other parties.
• Develop and distribute various program and project status and metric reports.
• May manage, maintain and monitor internal system or site usage (i.e. helpdesk requests for area of specialty), recommend enhancements to increase efficiencies and functionality.
• May ensure integration and seamless flow of information and functionality between multiple systems, websites, etc.

Knowledge, Skills, Abilities:

• Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members and clients via presentations, data files, and training classes.
• High degree of proficiency in Microsoft Office Suite, property management software (Yardi, OneSite, and Entrata), and database management programs in order to complete required reports and communication materials.
• Proven ability to manage projects effectively from initiation to completion.
• Must be proactive, self-directed, highly motivated, and possess skills in time management in order to manage multiple projects simultaneously.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
• Demonstrated knowledge in varied learning techniques and styles as well as software tools and systems.
• Four year degree in a related field and/or combination or education and equivalent experience is preferred.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.