ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing resident renewals. The role also includes working with MFTE (Multi-Family Tax Exemption) units, ensuring move-ins are properly screened and compliant with city requirements. Additionally, this position is in charge of creating monthly engagement calendars, conducting on-campus outreach, distributing flyers, and generating leads by promoting community availability. Responsibilities also include completing weekly and daily leasing reports, tracking competitive properties, and monitoring leasing velocity.

JOB DESCRIPTION

Essential Responsibilities:

• Manages all leasing activities to support the community’s occupancy and revenue goals, including greeting and qualifying prospects, leading property tours, processing applications, conducting screenings, preparing lease documents and move-in packets, and ensuring a seamless move-in experience.
• Conducts pre-move-in inspections of apartment homes to confirm readiness, coordinates with maintenance on any outstanding issues, and ensures all units meet company standards.
• Actively monitors local market trends and competitor performance to inform short- and long-term marketing and leasing strategies. Adheres to company guidelines on specials, concessions, and other programs to sustain strong occupancy.
• Plans and executes community outreach and marketing efforts, including creating monthly engagement calendars, coordinating on-campus flyering, implementing resident referral and employer outreach programs, and leveraging digital platforms to drive traffic and build brand awareness.
• Oversees MFTE unit compliance by ensuring applicants are properly screened and all move-ins meet city requirements. Maintains accurate MFTE documentation and adherence to regulatory guidelines.
• Utilizes property management software (e.g., OneSite, Yardi) to maintain availability data, track leasing performance, manage prospect and resident information, and generate daily and weekly leasing reports, including comps and leasing velocity.
• Ensures that all common areas, show units, and amenities meet daily show standards. Communicates any maintenance or merchandising needs to the appropriate teams and ensures the leasing office is fully prepared for daily activity.
• Maintains regular follow-up with prospects and residents through calls, emails, and thank-you notes to drive conversions and renewals, ensuring a high level of satisfaction throughout the resident lifecycle.
• Leads the lease renewal process by preparing and distributing renewal offers, engaging residents ahead of move-out dates, and ensuring timely completion of renewal paperwork.
• Provides prompt, professional responses to resident concerns or requests, escalating issues when needed and maintaining a high standard of service and communication.

Other Responsibilities:

• Completes routine administrative, financial, and compliance reporting as required, and supports other property-related tasks as assigned.

The hourly pay range for this role is $20.00 - $24.00

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Temporary Team Members*:

• Employee Assistance Program

• Paid sick time

*For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.