ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position will perform duties that include leadership and coordination of the Advantage Solutions Education, Marketing, and Compliance Support team by ensuring all administrative and clerical functions are completed, provide training to all community and operations team members utilizing selected Advantage Solutions services, monitor non-compliant communities, and coordinate necessary escalation paths to improve and optimize compliance performance.

JOB DESCRIPTION

• Oversees all internal compliance training procedures and compliance enforcement for Advantage Solutions services, monitors and tracks all trainings, communication, and performance for the assigned Advantage Solutions line(s) of business.
• Conducts compliance training for all communities utilizing Advantage Solutions services, tracks training attendance and communicates training requirements for all communities, works with Regional and Community Managers to coordinate training completion and conducts follow-ups until training has been completed by appropriate team members.
• Maintains and tracks training and compliance performance records for the specific Advantage Solutions line(s) of business; performs outreach to community and operations teams to promote, enforce, and encourage strong performance.
•  Prepares documents, letters, presentations, and other communication materials for internal distribution; types and spellchecks documents; creates graphs and other displays; complies with document retention policies, and acts as a liaison for questions related to communication.
• Completes projects, tasks, assignments, and other work unique to the department, follows departmental policies and procedures, and meets standards, metrics, and other benchmarks used within the department for evaluation performance and results.
• Updates daily, weekly, and monthly reporting measures regarding compliance training and support, including analyzing and reviewing data to maximize results. 
• Organizes and participates in team meetings by addressing any areas of concern, providing updates related to policy or procedure, and delivering instructions related to platform or technology changes; facilitates internal change procedure policies.
• Provides RPM and community team training via Teams Meetings, or other available methods, ensuring availability and acting as a resource for all questions concerning community and regional compliance processes and performance.
• Assists in the identification, recommendation, and implementation of enhancements to existing and new processes and procedures for Advantage Solutions services.

Knowledge, Skills, Abilities:

• Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members.
• Demonstrated proficiency in word processing, spreadsheets, property management (Yardi, One Site, or Entrata), and database management programs in order to complete required reports.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records and other fiscal reporting information.
• High School Diploma or GED is required.

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Additional Compensation:

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.