Key Role Responsibilities

• Maintains and administers the Yardi Residential Management eco-systems, ensuring data integrity and the standardisation of procedures and practices.

• Leads and/or participates in the due diligence and property set up process by completing systems conversions and/or set-up of new properties.

• Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements.

• Works closely with the UK & US Systems team to ensure that the databases are maintainedin accordance with global policy.

• Undertakes 2nd line support for Yardi , analysing issues and problems related to software systems and programs, and determiningand implementing appropriate solutions, training, or maintenanceas necessary.

• Prepares and executes ETLs in the appropriate sequence.

• Analyses business requirements and writes appropriate YSR reports.

• Manages any ad-hoc database changes, as requested and in line with standard procedures governing the database.

• Maintains systems and databases for existing and new properties by entering data, running reports and performing audits as necessary.

• Works with the Learning and Development Manager to develop technical reports, documents, user support and technical manuals to support systems and software training.  

• Prepares detailed functional programme specifications for reports, interfaces and other modules.

• Communicates with managementregarding the progress of software and systems training initiatives, participation and impact on performance by creating and analysing reports, gathering feedback from managers and team members, reviewing other Company reports related to benchmarks and performance metrics and making recommendations for enhancing results.

• Completes various financial, accounting, administrative and other reports and analysis or other duties as assigned or as necessary.